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READ ME FIRST: Online Booking Steps

Am I eligible to use the Online Appointment Request?

You may apply online if:

    • You have a valid email and valid phone number(s).
    • You wish to schedule either dogs or cats (not both).
    • You wish to schedule 3 pets or less.
    • Your pet has no health concerns.
    • Your female dog is not currently in heat.
    • Your female cat or dog has not had a litter in the past 8 weeks.
    • Your puppy or kitten is a minimumÂat least 8 weeks of age and weighs a healthy 2 pounds.
    • Your cat or dog is under 8 years of age.
    • You have not already submitted a request for this pet or had this pet previously scheduled.
    • You are not seeking any special rate or assistance.

All others please call Scheduling at 616-455-8220 option 1. We will need to speak wit you prior to scheduling. During high call volume times, you will likely need to leave a message. We will return your call as quickly as possible.

  1. If you apply online, check your email frequently and leave a phone number where we can reach you between 9a-4p Mon-Fri.

  2. Because of limitations in the number and size of kennels available on any given day, we ask you to be as accurate as possible in filling out the form.

  3. At the bottom of the form, you will find a list of available dates. Appointments are available Monday through Thursday each week (drop off 8-8:30am, dog aftercare/release is on the same day promptly at 4:00 pm, cat aftercare/release is promptly at 7:30 am the following morning). Once your request is reviewed we will either approve the request and send you an email with next steps or call you to schedule for an alternate date. Either way, we still need to hear from you to conduct your surgical pre-screening interview in advance of your appointment. This is a 5-10 minute call.
    1. Don’t pick today or tomorrow, because processing time for online requests is generally 2-3 business days, but during high volume, times may be longer. If you need an appointment tomorrow, call us at 616-455-8220.

    2. While the online booking system will let you choose a date farther out, C-SNIP only books 2-3 weeks at a time. If you request a date farther in advance, you will hear from us once we have that date available to schedule.
  4. If your request for an appointment is accepted, you will receive an email notification.

Simple, right? Okay, we know, it may seem like a lot to navigate. But quality care comes first, so we’ve put protocols in place to make sure we can give that level of care to your dog(s) or cat(s). Thank you for spaying and neutering.