Pre-Operative Guidelines for Dogs and Cats
Fasting: No food after midnight the night before surgery for dogs and cats 6 months and over.
Health: Please contact C-SNIP at 616.455.8220 to rebook your surgery if your dog or cat shows any signs of illness within 7 days of surgery, including vomiting, diarrhea, coughing, or discharge from the nose or mouth.
Equipment: Cats come in secure carriers. Dogs on leash or in carrier.
Timing: Check-in takes place from 8:00-8:30am on the scheduled day of surgery.
Only humans wait in line: Please leave your pet in the car while you check in.
Payment: To respect the time and schedule of all clients, cash or credit will be accepted on the morning of surgery.
Going home: For dogs, aftercare instructions are delivered and animals are released to owners at 4pm on the day of surgery. For cats, aftercare instructions are delivered and animals are released at 7:30 the morning following surgery.
Cancellations: Bookings are non-refundable within 72 hours of surgery date.
To be accepted for intake, dogs and cats six months and older should not be fed or have access to food after midnight the night before surgery.
Dogs or cats under 6 months should not be fed or have access to food after 7am. Water is always fine.
Payment is due at check in and can be made by cash or credit. We do not accept checks.
All cats arriving at C-SNIP must be in a secure carrier. Cats arriving more than one to a carrier may need to be separated after surgery, in which case a $5 cardboard carrier purchase will be assigned. If you are bringing a feral cat for surgery, please cover the trap with a sheet or blanket.
Dogs arriving at C-SNIP must be securely leashed or in a carrier.
Because check-in is a busy and hectic time and can be stressful for animals, pets must remain in vehicles while humans check them in. Please park and join the check-in line while your dog or cat waits in the car.
The check-in line almost always extends outside. Clients are encouraged to dress for the weather to avoid an unpleasant wait.
Due to limited kennel space and thorough cleaning and medical protocols, the building does not have the capacity to board dogs or cats beyond the scheduled aftercare instructions and release times. Dogs are released to owners at 4pm on the day of surgery. Cats are released at 7:30 the following morning. If an owner or designated representative is not on time to retrieve their pet, a $25 holding fee will automatically be assessed. If the owner or representative is more than 30 minutes late, C-SNIP reserves the right to turn the animal over to a local shelter as abandoned.
Please contact C-SNIP at 616.455.8220 to rebook your surgery if: